Chapter 2 Case Study

Questions to Consider (Page 38 )
1. What message is sent to IT workers by the actions of New York Law School and  colleague  even if unrelated job-performance issues justified their actions in firing Gross and Perry?
Answer:
the New York Law School and  colleague  sent an email to New York faculty , staff , and students saying I'm saddened to report to you that i learned this afternoon that our colleague, professor Edward Samuel, was arrested on charges relating to possession of childhood pornographic images.and they were fired because of this incident.


2. since the incident, a number of states have enacted laws that require workers to report immediately any child pornography found while servicing equipment. most of the laws state that worker who reports such a discovery is immune from any criminal,civil or administrative liability. failure to report the discovery can result to a fine, imprisonment or both,do you think such laws will encourage reporting? why or why not?
Answer:
yes, because for me as i site some example, you caught your partner doing those kind of things while on work and it is against the law, and your not doing something like reporting him that he or she is doing those thing. if he or she got caught by someone or in charge he may also make you involved even if your not. so it is better to report those things if you want not to be involved something that may cause your career.

Discussion Questions (Page 60)
1. how do you distinguish between a gift and a bribe? provide an example of a "gift" that falls in the gray area between a gift and a bribe.
Answer:
for me a bribe is any inducement either in appreciation of past favor. a gift is given to somebody without any permission or just a surprise gift. because expecting to be in a position on the gesture.


2. discuss the following topic: law do not provide a complete guide to ethical behavior. an activity can be legal or not ethical.
Answer:
there are scenarios like that , for example company's has laws but sometimes do not provide a complete guide to ethical behavior.and some companies can be legal but no ethical, because there are legal doings that is against the laws and ethical values, if a company follows the ethical way and law regarding with ethics it is a formal and well processed company.

3. what is a professional malpractice? can an IT worker ever be sued for professional malpractice? why or why not?
Answer:
yes, IT worker can be sued for his or her professional malpractice, because for me professional malpractice is a failure to exercise an ordinary degree  of professional skills, because for me companies lately chooses a professional IT worker to work for them and well lead them to the top to be the best companies worldwide.


4. review the PMI member code of ethics in appendix E. for each point in the code, provide an example of a project manager action that would break the code.
Answer:
the code has two parts, the outlines what the organization aspires to become and typically lists rules and principles that members are expected to live by, on the first example the leader of you project or the project manager can give you task and it is a hard task that you might font know or it is hard on your part. and on the second example he may disobey codes or rules regarding to the principles that he'll give.


5. what must IT professionals do to ensure that the project they lead meet the clients expectations and do not lead the charges of fraud, fraudulent misrepresentation, or breach of contact.
Answer:
IT professionals must ensure that they have to present their project or work properly to their clients or managers you have to give your best to the clients so that they will be amazed on your work it is important to be honest to them because it is one of the most important part in IT businesses.


6.should all IT professionals be either be licensed or certified? why or why not?
Answer:
On my own observation both licensed or certified are best for an IT professional because it depends on the skill and also it depends on the professionalism and ethical behavior or the person if he wants to be a licensed such as a licensed programmer or a way that he only wants to be a IT Professional only it depends on the persons' knowledge and skills.


7. what commonalities you find among  the IT professionals codes of ethics discussed in this chapter ? what differences are there? do you think there are any important issues not addressed by these codes of ethics.
Answer:
for me each code has similarities because it is all about ethics we know that ethics has many codes of ethics but for me there are no issues regarding to those codes because it's all about showing your personality and characteristics when it comes to ethics

Discussion Questions (Page 62)
1. the Incident illustrates some of the potential problems for small software developers working with the giant software manufacturers. to extend or enhance their products. provide two good reasons why small developers should still consider working closely with the large software firm.
Answer:
for me as my fist reason giant software manufactures show give chance to the small firms because as we know some firms are good enough second reason, they can work closely to each others firm to lean more about developing software's or applications it is also a good chance to improve their skills.


2. what measures could limit none have taken to better protect itself from Google's alleged actions? what measures could Google have taken to protect itself from this lawsuit?
Answer:
for me they should not give to much details about their product because Google or even not Google can easily imitate their product wisely and it could be with much better results but somehow Google state that the create similar product without trade form them which is LimitNone.


3. do research on the web to find out this case is proceeding it the courts. write a short summary of your findings.
Answer:
In LimitNone LLC v. Google Inc. (Cas No. 1:08-cv-04178), a small software development business based in the Chicago area brought claims that Google misappropriated software LimitNone developed to facilitate users' transition from desktop-based office productivity software, like Microsoft Office, to Google's Google Apps solution, in which the software is hosted at and files are stored and accessed remotely from, Google had been unable to create an efficient method for its users to transfer existing Office files to Google Apps. LimitNone developed a solution to this problem (called "gMove"), and the parties began to explore the possibility of a licensing deal for gMove. limitNone then signed a Google-drafted non-disclosure agreement (NDA) and a "Google Enterprise Professional Agreement" (GEP) governing LimitNone's participation in the program through which Google encourages outsied businesses to developo programs for use with Google Apps. Thereafter, according to LimitNone, the parties entered into beta- testing and release-version license agreements pertaining to gMove. Following the parties' exchange of these agreements, LimitNone discovered that Google had deployed a different solution on Google Apps to allow users to transfer their documents. According to LimitNone, it would have been impossible for Google to have completed the development of the software in the time intervening between its first contact with LimitNone, at which time Google allegedly had no such solution, and its discovery of the competing tool. LimitNone then filed its lawsuit in Illinois state court.




Discussion Questions (Page 64)
1. What actions should WMI have taken to lessen the risk of this project and avoid these problems?

Answer:

on the first place there were no signing of contacts happen there. the WMI should investigate and learn more about SAP to avoid any regulations or something that are not good on them. and in relating on creating mature software WMI should know if SAP are good on this part. for me they should know each other better and decide whats the best and right thing to do.

2. What sort of losses has WMI incurred from the delay of this project? How has the lack of success on this project affected SAP?

Answer:

they loss and waste enough time and to much delay on creating their project. because there is no great cooperation of workers or boss on WMI, SAP showed that they are not good or well enough to be one of the best. companies losses their trust to them because they are not good and didn't meet the standards. and they will loose everything.


3. Do research on the web to find out the current status of the lawsuits between WMI and SAP. Write a brief report summarizing your findings.

Answer:

as my summary, industry tricks’ to entice Waste Management into buying what they saw as software unfit for their purpose and at a cost of more than $100 million. In this defense, SAP claimed:

Waste Management didn't “timely and accurately define its business requirements” nor provide “sufficient, knowledgeable, decision-empowered users and managers” to work on the project.

In April 2010, we settled the lawsuit, receiving a one-time cash payment, and all parties dismissed their claims with prejudice.

So it’s not quite all over but you can be reasonably certain this one has been put to bed. The burning question is how much did SAP fork over?

 We may never know. SAP did not make an official announcement which would have been required if the amount in question was significant. More important, this is one more piece of SAP’s recent legacy past that it can put to bed in advance of its upcoming annual customer conference which starts May 16th. Much of SAP’s credibility going forward depends on how good a show co-CEO’s Jim Snabe and Bill McDermott put on, how convincing they are and whether the product road-map looks sufficiently solid for buyers to continue SAP investments. Taking this problem off the table will be a relief and another example

 of the company clearing the decks. 

Discussion Question (Page 65)

1. How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?

Answer:

Organization creates project management which certifies that if an IT worker succeeds the training that the organization will provide for the IT workers and Employees they well be given a certificate for the job that qualifies them. it shows that how further they learn during training's or maybe seminars how much knowledge they gain and how to use them wisely.

2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

Answer:

IT knowledge is not necessarily translated into IT quality work, cause as we know people with IT backgrounds must have a great communications skill and they are wisely suspected that it workers paid their certificates. they can release certificate and can also gain it during training's and it can be also used in their works and careers.

3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

Answer:

The benefits of this certificates are the employee can easily find a job and they are well recognized as an IT 

Employees can benefit much on the certificates they will receive because it serves as a evidence that you attend any training's or any other programs or even workshops related to IT community it can also be used to easily apply to a company related on the certificate given to them. it is easy to be a part of something that is good best for your career.